Box Platform

Hi, We have issue where we want to get all the collaborators for file, however, we are not getting all the collaborators. If I call list folder collaboration Api, I am getting all the collaborators whoever have access to that file. If it is waterfall permission model, I should have all the collaborations from the file endpoint, if that file under the parent folder. So why I am not getting all the collaborators when I use list file collaboration API? ref: - List file collaborations - API Reference - Box Developer Documentation

Hi Team, What will be endpoint of API if subdomain enabled. Example - Default URL - https://api.box.com/2.0/events If enabled subdomain can we use API with default URL or do we need to use subdomain?

Hi folks, I often use the Box Postman Collection to interact directly with the Box API, so I can troubleshoot my code, or just to see what an actual response looks like. The existing collection only automates the access token refresh for OAuth 2.0, and it is fairly complex to change it to support CCG or JWT, even though a lot of times I wish I had that possibility, so I could work directly with the service accounts. Having said that I wanted to gauge the community interest in supporting access token refresh for CCG and JWT, or anything in between: Developer Token (non refreshable) OAuth 2.0

Regarding the plan mentioned in the https://www.box.com/pricing/business, we have below queries. Will the “\events” API availability change as the plan changes ? List Of Event type will change as per the Plan ? Will Enterprise events type include user events type ? What minimum paid account required to access the Enterprise event via “\events” API?

Hello everyone, I’m facing an issue with the speed of the responses I’m receiving from the API. I’m making 100 parallel calls from one user and repeating this process 10 times, resulting in less than 1000 calls per minute. Here’s the code snippet that I’m using: _boxClientCredentialsGrant = new BoxCCGAuth(boxConfig); _userclient = _boxClientCredentialsGrant.UserClient(_testUserId); // This part in paralel 100 times // iterate 10 times var result = await _userclient.UsersManager.GetCurrentUserInformationAsync();

Hi Team, We are constantly getting below error when our automated jenkins jobs trying to upload files on box folder: access_token = response.json()[‘access_token’] KeyError: ‘access_token’ The same jobs are working fine on staging server with same configurations means files are being uploaded to box folders using the same app config on our staging server. The issue we are facing is in production jenkins jobs, it was working fine till 24th dec but now continue to fails generating access token. We are currently using JWT without SDK approach. Looking forward for some help. Thanks, Shailendra J

Getting below error in /users API Request - curl -i -X GET “https://api.box.com/2.0/users” \ -H “authorization: Bearer <ACCESS_TOKEN>” Response - { “type”: “error”, “status”: 403, “code”: “access_denied_insufficient_permissions”, “help_url”: “http://developers.box.com/docs/#errors”, “message”: “Access denied - insufficient permission”, “request_id”: “qcyqnkhl1oprc6uk” } What permission or paid account needed to access above API ?

Some of our users are getting flagged for going over their allotted API calls per month. We’re aware that this is part of the user’s Box’s billing plan. This is a pretty inconvenient limit. Our use case requires us to do full periodic syncs, where each sync making: ~2 API calls per folder, 1 to retrieve its children and 1 to retrieve its collaborations ~1 API call per file to retrieve its collaborations We do use webhooks to reduce how often we make these calls, but it still doesn’t guarantee control as a developer, especially if a user has thousands of files. To remediate: Are there any API calls that can pull the latest changes to folders & files, instead of us needing to do full periodic syncs? Or is there any other recommended practice so that we can reduce the # of API calls we need to make. Is there a programmatic way to access the user’s monthly limit? Does this limit apply to an individual user

I tried to create an access token using the following details { grant_type: ‘client_credentials’, client_id: “2yuh6hjmzagiw5hr8tqhxvcqkcgyiw4c”, client_secret: “my client secret”, box_subject_type: ‘user’, // box_subject_id: ‘my user id’, // }; I am getting following error even after providing the correct credentials: data: { error: ‘invalid_grant’, error_description: ‘Grant credentials are invalid’ } my app setup is : 1.server authentication (Client credential) 2. app access only please let me know how to resolve it

Hello, I am experiencing an issue with the NodeSDK, whenever I apply any data shape, to boxClient.folders.addMetadata() it throws a 400 with “message”: “Request contains invalid parameters.”, If I apply a empty object {}, it works without issue. (So I know that i am able to connect, and have permissions ect) The shape of the metadata template is: The relevant code: const metadataValues = { ENTITY_ID: “1234”, is_Active: “1”, is_Found: “1”, }; let response_metadata_applied = await this.boxClient.folders.addMetadata(folder_id, “enterprise_534608”, “ciptemplate”, metadataValues); It throws a 400, with that error. If I apply let response_metadata_applied = await this.boxClient.folders.addMetadata(folder_id, “enterpris

We are trying to access the file name using the box api. To do that we are using OAuth authentication. But we authorization is pending and we reached out to Admin contact still waiting for the reply. Can someone pls suggest best way to integrate box with our application to read the file name which is in Box. Please do the needful Thanks in Advance.

Hoping someone can help and point me in the right direction Using the .Net SDK using the Access and Refresh Token authentication and when the token expires (via the HttpRequestHandler 401 status code) and the SDK calls the RetryExpiredTokenRequest I get a Bad Request error. If I refresh the tokens outside of the SDK, the code authenticates correctly with no errors. What am I doing wrong? Any help would be greatly appreciated Thanks

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I have a question about the conditions under which the following error occurs when using the zip archive download API. developer.box.com Download zip archive - API Reference - Box Developer Documentation Explore the Box APIs and SDKs to use for app devel

Hi, @ajankowski @lsocha, @rbarbosa I use a client credentials grant for accessing my enterprise account. I successfully called the enterprise user API using the boxsdk for python. But now when I try to call any box API using the client I get the following error. DEBUG 2023-11-24 04:13:25,474 oauth2 Refreshing tokens. (oauth2.py:214) INFO 2023-11-24 04:13:52,500 default_network e[36mPOST https://api.box.com/oauth2/token {'data': {'box_subject_id': '30187662834', 'box_subject_type': 'user', 'client_id': '---9or2', 'client_secret': '---nKID', 'grant_type': 'client_credentials'}, 'headers': {'User-Agent': 'box-python-sdk-3.9.2', 'X-Box-UA': 'agent=box-python-sdk/3.9.2; env=python/3.10.12', 'content-type': 'application/x-www-form-ur

Hello, I have a question about the box API when OAuth 2.0 is used. My end goal is to upload a file to box using a bot. The first part of my test is to set up the API and do this manually for now. With this goal in mind, I created a personal box account (my organization suggested doing this) to do testing. Then, I created an application and followed the instructions from box to authenticate using Python and SDK. The problem that I’m facing is that I cannot view my root folder. I get a message saying <Box Folder - 0 (All Files)>. I can create folders, search for files, and upload file to box root folder. I read some of the posts on the forum and I already discarded the possibility that I am using a service account because when I look at my client.user() i see my user ID and email. Also, I’m using a developer token and to my understanding, a developer token is associated with the user who’s logged into the developer console. The code that I’m

I have a custom app registered/authorized by our Box admin with a permission scope of App+Enterprise , the C# client is using the Client Credentials Grant authentication method. I can get users in our Enterprise with the GetEnterpriseUsersAsync() method with no issue. However, it throws an exception of Box.V2.Exceptions.BoxAPIException : The API returned an error [Forbidden | figvvzhkcgjuvsex.02c4ce4ec440d4ba759f146d40493582d] forbidden - Forbidden when attempting to update a user via the .NET sdk UpdateUserInformationAsync method. C# code is as follows: _boxConfig = new BoxConfigBuilder(BOX_CLIENT_ID, boxClientSecret).SetEnterpriseId(BOX_ENTERPRISE_ID).Build(); _boxCCG = new BoxCCGAuth(_boxConfig); _boxClient = _boxCCG.AdminClient(); to update the user is coded as follows: public async Task UpdateUser(BoxUser user, string? setColleagueId = null) { var updates = new BoxUserRequest(); // pass the user properties into the updates o

Hi, When I use the metadata-query command and try to add more options to query more data about the file creation date using the Fields option or the Extra-Fields option, no results show up, only file name and file id Here is the command box metadata-query enterprise_******.department 1736501103 --fields=created_at ----- File 1342427526557 ----- Type: file ID: ‘1342427526557’ Also need to know the list of options that I can use under Fields and Extra-Fields as the Box CLI is not showing any help or examples for it. Thanks

Hi teams, We are facing an issue with the search API of Box. For example, if I have files named ‘image-1’, ‘image-2’, and ‘image-3’ in Box, and my search term is ‘image,’ I noticed that the ordering of results is not consistent. The order of results varies each time I invoke the API. This inconsistency affects the API results, especially when we use pagination. For instance, if I query to get the first 20 results and then use the ‘offset’ value to retrieve the next page of results, I observe that there are repeated results from the previous API call. Please consider this issue and provide us with a resolution. Thank you

I’m using OAuth 2.0 and I have verified that the program is making the API call with the correct folder ID beforehand. This program was working for me yesterday, so nothing has changed on my end. I am just a one admin user business account, so I’m pretty sure I have all the correct permissions. Any help would be amazing, thanks.