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akashdCommunity Manager

Support Forum

Box desktop not updating on a Mac running Sequoia 15.2

Hello Support! My Box drive for Mac desktop is not updating and is no longer working. Here are the screenshots I am seeing. Can you please help?I have continually sent logs, but it doesn't help. TIA!

19 hours ago

akashdCommunity Manager

Support Forum

Inviting External Collaborators to Folder resulting in 403 error

Hello - I have created a box folder for my client to upload files to. I invited them via email with the "Editor" permission so they can add their files. They received an email, however this is the result when they click the link:Any help in resolving this would be great!

19 hours ago

akashdCommunity Manager

Support Forum

Account upgraded but files still cannot be loaded

I upgraded my account last night to unlimited storage and am still getting an error when I try to load files. There is NO way to reach a support ticket or human at box to get help so I am going to either have to contest the charge on the CC OR receive a response from Box ASAP. Please helpASAP. This is the message:

20 hours ago

akashdCommunity Manager

Support Forum

アカウントの確認メールの再送信を依頼

20 hours ago

akashdCommunity Manager

Support Forum

Access external box - Update password

I was invited to an external box, however, to access the box I need to update my password. The problem is I'm registered and signed-in using Google single sign-on, so I dont have a current password. Any idea how I get around this.

22 hours ago

akashdCommunity Manager

Support Forum

Delay before newly created group can be found by name

Hi When I create a new group and try to find it immediatly afterwards through the groups/ endpoint with the name query param set it returns 0 results. But the same program, with 10-15 seconds sleep in between creation and requesting it will return the 1 result. Is this delay in the search mechanism of the groups endpoint something known?

8 days ago

akashdCommunity Manager

Support Forum

Download folders/files by name using pythonSDK

Hi, Is there a way to download files/folders by name? It is possible to download using the folderid/fileid. But I wanna method to download by using the name. Thank you in advance.

8 days ago

akashdCommunity Manager

Support Forum

How to edit Files as a JWT Authenticated User in browser?

Hello! Is there a way to edit files in browser as an app user (JWT user)? We're looking for an app user flow similar to a managed user opening a file in box and editing it in browser, such as opening and editing the file using Microsoft Word Online. Context for the curious - I'm working in a .NET application with version 3.9.3 of the SDK. I've created the user, and put them in a group that can see the file. When I use the user's token and call client.SearchManager.SearchAsync(FILE NAME), it returns the file. With the user's token, I've created SharedLinks for the file with an AccessType of open. When hitting the SharedLink URL in a chrome browser, I did not see any editing capability. If I was logged in to my own box account in a different browser tab, it appeared to pick up my personal user credentials and enable editing options. We tested out the Box Embed component on the same file, and did not see any edit capabilities. I have not tested out the other box UI elements, but I did not

8 days ago

akashdCommunity Manager

Support Forum

Empty response with code 400 during file upload

Hi I'm trying for the first time to upload a file through the https://upload.box.com/api/2.0/files/content endpoint and I receive the error code 400 but unlike other times that I've received this error code in other situations there is no detailed error description, the response body is empty. So here's a postman echo of my request to the endpoint and everything seems in accordance to the request expected from me in the API reference: { "args":{}, "data":{}, "files":{}, "form":{ "attributes":"{\"name\":\"test.txt\",\"parent\":{\"id\":\"0\"}}", "file":"abcabcabcabc" }, "headers":{ "x-forwarded-proto":"https", "host":"postman-echo.com", "content-length":"333", "accept":"application/json", "authorization":"Bearer -my-access-token-", "content-type":"multipart/form-data; boundary=8852ffe181cba29a5d03262026ad7e34db1ebed6", "user-agent":"GuzzleHttp/6.3.3 curl/7.51.0 PHP/7.1.1", "x-forwarded-port":"443" }, "json":null, "url":"https://postman-echo.com/post"}

8 days ago

akashdCommunity Manager

Support Forum

Wrong URLs in API reference

In the API Reference i often find wrong URLs: https://box-content.readme.io/reference#upload-a-file"http://fhttps://upload.box.com/api/2.0/files/content" is given, but i think the part "http://f" has to be removed. Could also be found in the examples.

8 days ago

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TeraDact + Box

VEED and Box

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