Hi Michel,

Welcome to the Box Community, I'm happy to help!

I'm sorry to hear that you want to cancel your subscription to Box. To ensure the cancellation of your Box account is addressed immediately, please have the account administrator follow the steps provided in this article specific to your account type.

The account administrator will receive a confirmation email once the cancellation has been processed.

Thanks for reaching out and if you have questions, please let us know!

All the Best,