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I created an application in Box.com and authorized it in my Box Business account with "Only App Users of this App" permission. Using the api and App credentials I created an App user (with

https://github.com/cburnette/boxr#users).

 

 

box_client.create_user("Name", is_platform_access_only: true)

 

 

Now, when I try to use that user id to get a token, I get an error:

 

Cannot obtain user token based on the enterprise configuration for your app.

Are there any other configurations required for this to work?

 

 


Hi katzmopolitan,


 


Could you open up a case via community.box.com/help ? Please select "API or Developer Question/Issue" within the form and our Platform team will be in touch with next steps.


Hi,

 

any news on this? If the case was opened, where it can be seen?
I face the same issue, though all steps seem to be correct (setting up applicatoin with JWT transport -> admin token -> client token). Obtaining client token fails with the message topic starter has provided.


Thanks in advance


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