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My company has an enterprise account with Box. I am a co-admin and I am able to delete user from UI. Before deleting, I am able to transfer content also.

But when I try to call the API [Move Owned Items], I get 403 error - insufficient permissions.

 

The following application scopes are enabled - Read/write all folders, Manage users, Manage groups, Manage enterprise properties.

 

Please suggest why the API is failing? Thanks so much.



 would you be able to provide the full body response of the 403 error? I'm looking for the Box request ID so I can take a look at our backend logs for some more information. Alternatively, you can open a support case with all the details so we can further assist. 



Hi Kourt,

 

Thanks so much for your response. I raised another request just now, This is the response:

 

{
"type": "error",
"status": 403,
"code": "access_denied_insufficient_permissions",
"help_url": "http://developers.box.com/docs/#errors",
"message": "Access denied - insufficient permission",
"request_id": "3xgwqsfyssw935tp"
}

 

Please help in resolving this issue.

 

Thanks,

Adirti



 The error I'm seeing on the backend is "Missing+permissions+enterprise_manage_content". Can you please confirm that user id 3962756354 has view and edit user content enabled?coadminpermissions.png



Thanks Kourt!

 

The error was due to the missing permissions. It is fixed now.

 

Regards,

Aditi


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