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Installed Box drive on my Windows 10.


It shows the login screen and after successfully entered the credentials, nothing happens.


In the taskbar, the box icon is still showing as not signed in. But the credentials are correct.


I've googled about this issue. Not getting any useful solutions.


Need assistance on it.


Thank you

Hi there, 


Welcome to the Box Community, I'm happy to help!


Can you please try to :



  • Manually Reset Box Drive as mentioned in the article, and then

  • Retry logging into Box Drive to see if issues continue

Let me know how it goes and if you have questions!


All the Best,

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