Below are currently the known limitations related to Box AI for Documents:

• Questions on, or including these topics or commands, return mixed and sometimes inaccurate information:
  • Calculations, table structures, and numbers
  • Counting words or phrases
  • Document metadata such as page number, authors, file size, word count, and collaborators
  • Images, videos, charts, graphs, etc
     
• Limited to 1,000 characters per question
   
• Text content size limit is 1MB, with larger files only processing the first 1MB of text
   
• Non-English languages may produce lower quality results