Intelligent Content Management

Did you know 90%* of your organization’s data is unstructured? It’s research that powers medical breakthroughs, movie scripts that captivate audiences, M&A contracts that move global markets — the list goes on. What’s more, it’s everywhere. Teams struggle to collaborate, find information, and implement AI. Plus, you face risks to your data. You need a way to structure and secure your content while unlocking valuable insights. For that, Box brings you Intelligent Content Management (ICM).

Intelligent Content Management (ICM) is a category of software that provides a unified, AI-powered

approach to managing and securing unstructured data (or content). Box is the only ICM platform built

to fuel the future of business by helping you secure critical assets, drive collaboration, streamline

workflows, and harness the full potential of AI.

Why is Box the best ICM platform?

Box is the Intelligent Content Cloud – the only ICM platform that enables you to succeed across the full spectrum of use cases today’s businesses require. Box delivers modern, easy-to-use collaboration and workflow tools, advanced data protection and compliance, and enterprise-grade artificial intelligence – all built on a flexible, interoperable platform in the cloud. Box is the best place to start your ICM journey.

Make your content intelligent with ICM

Secure collaboration - Create, edit, and share files with anyone (including external parties), from anywhere, on any device with enhanced security and compliance built in
Document management - Store, manage, retain, and govern your business-critical files in one secure place — and make searching and retrieving documents even faster
Content workflows - Automate your tasks and repeatable processes with AI-enhanced, content-centric processes that streamline every step of your workflows
Portals - Create, publish, and deliver content in a secure and dedicated space
E-signatures - Request and gather electronic signatures on documents and agreements

How our leading ICM platform delivers business value

Modern workflow and collaboration

Real-time collaboration: Enhanced collaboration capabilities like note-taking and whiteboarding (for everyone, anywhere, on any device)
Enhanced metadata extraction: Automate workflows with native AI tools and enhanced document processing

Advanced data protection and compliance

Threat detection and smart access: Protect against malware and ransomware, and recover from attacks if they happen
Compliance certifications: Maintain international and industry-based compliance requirements, like GDPR, FedRamp, HIPAA, and more

Enterprise-grade artificial intelligence

Enterprise-first: Access AI right where your enterprise content lives; ask any questions, generate content, and get instant insights
Best-of-breed AI models: Leverage best-of-breed AI models with Box security and privacy standards

Flexible and interoperable platform

Interoperability: 1,500+ deep integrations with productivity and system-of-record tools; robust partner ecosystem to streamline use of partner capabilities
Developer tools: Rich APIs and developer tools enable custom solutions for a variety of content-centric experiences and industry use cases

An infinitely scalable cloud-native platform